Maison plan is designed for hassle-free home ownership.

Maison Plan is a subscription service offering a comprehensive list of emergency and non-emergency home repairs, available on demand. Once you sign-up, we will be there by your side whenever you need us. As often as you need us. And when a problem arises, you simply use your mobile phone to snap, report and consider it actioned. It works like this.

Illustration of a worker cleaning a chimney

1

We appoint a Home Manager

As soon as you sign-up, we appoint your own Home Manager to act as a single point of contact for all relevant matters relating to your home.

2

We carry out an inspection of your home

Your Home Manager will attend your home, carry out a home inspection and produce a Home Condition Report. This report will provide a snapshot on the condition of your home and alert us to any areas already in need of repair. These pre-existing repairs are not included in your subscription but may be dealt with under separate agreement.

3

You enjoy unlimited home repairs, both large and small

You are now ready to enjoy unlimited home repair visits as and when the need arises. When something goes wrong, you report it to us using your smart phone and our easy-to-use form. We will call you to determine whether it requires urgent attention, within six hours, or whether it is non-urgent and can wait up to five days. That’s it. Its’ that simple.

4

Flexibility to add other services at reduced rates

Where a repair is not included in the monthly subscription, for instance where the fault existed before you joined, or where you wish to add non-repair services like gutter clearing, or you’ve bought something new that needs to be installed, put up or assembled — like a new blind, some new paintings or assembling a piece of furniture, simply contact your Home Manager and it can all be arranged.

This was my first time using Maison Plan and I was pleasantly surprised. The plumber assigned to visit my property was very punctual, carried out the task efficiently, in a timely fashion, with very little mess. I found him to be well mannered and I would not hesitate to ask for him again.

Ms C. R. – SW6

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