Bathroom And Toilet - Heated Towel Rail

Bathroom and toilet - Heated towel rail

When the need for a repair arises during your subscription related to your heated towel rail, we will first investigate the problem with you remotely using phone/video. Where the problem cannot be resolved remotely, we will send out one of our Home Technicians usually within five days or, if it's an emergency, within six hours (if there is risk to health or property).


The type of repairs included in your plan include dealing with:

Services included

  • Towel rail coming away from the wall
  • Towel rail not heating up
  • Leak from towel rail

Main exclusions and additional charges

  • Cost of parts and materials and waste disposal
  • Repair that will take longer than six continuous hours
  • Ordinary wear and tear
  • Other matters excluded under Our terms and conditions

Request a repair

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0800 862 0250